COVID-19 Emergency Rental Assistance Program

How it works

• Tenants and landlords may apply at any time. However, landlords can’t receive rental payments without the tenants’ consent and participation.
• Tenants and landlords identify the other when applying for assistance. If one party is not yet enrolled, they will be contacted via email and asked to enroll.
• Once an application for assistance is approved, the tenant and landlord will receive an email indicating the amount of rental assistance provided.
• Program administrators will pay the awarded amount via electronic payment (ACH) or physical check.

What to expect

Be prepared to provide information to support rental arrears and the need for rental assistance by tenant. Among others, the following are examples of documents that may be used to support the request for rental assistance:

In support of receiving payments by direct deposit ACH, be prepared to enter bank routing and account information for each bank account. Receiving payments by paper check is available in which case no bank account information is needed.
In support of tax reporting, be prepared to enter federal tax identification number with a supporting W-9 IRS form.
Among others, the following are examples of documents that may be used to support the request for rental assistance:

• Proof of property ownership.
• Lease agreements.
• Rental arrears statements.